Some of the critical steps to take for a successful digital transformation initiative:

• Keep digital transformation on top priority while crafting your business strategy
• We should collect and utilize data and analytics to make business decisions
• Adopt a company-wide approach towards successful digital transformation
• Maintain the combination of both people and technology to smoothen the digital transformation process
• Monitor and control the process as and when required

• Identify critical checkpoints/milestones regularly.
• Create change and implementation plan with definite timelines.
• Develop the risk appetite and note success factors.Identify roadblocks and how to overcome these challenges.
• Make digital IoT platforms to get digital insights with Machine learning and Artificial Intelligence.
• Identify opportunities and find out ways to convert them into the business.
• Invest in people skills, tools, and systems.Initially, maintain digital stream separate from mainstream operations.

• Perform testing of transforming services or products.
• Once transformed, the technology is ready to scale for intelligent automation, OT-IT operation, and process automation.
• Monitor and control the business parameters.
• Scale the transformation to other legacy products.
• Make the process and product improvements based on the results.

Embed digital thinking across the organization.

We need people to realize how digital can enhance their working capabilities. Encourage the team to advance its digital technical expertise. Make teams aware of what digital can bring to them and embrace digital innovation. Empower to innovate and create sustainable smarter products.

• Digital Transformation is not technology-driven but customer-driven. The digital customer experience revolves around four elements
• It is essential to keep the customer in the center of product development to deliver an excellent digital customer experience. The focus should be on providing continuous support to the customer.
• Leaders are now aiming at better digital customer experience with their new digital business models. By incorporating flexible to change and call of duty practices in business models, companies can satisfy customer needs.

• Digital must be part of the overall business and marketing strategy. 
• The new role of Chief Digital Officer is an excellent example of how organizations integrate the digital as a business channel with broad responsibilities and a chair at the executive table. 
• The digital aspect needs to be part of every primary organizational strategy, not a separate one.